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Conquering Chaos Requires 3 Skills
Gary Harpst • Mar 23, 2023
Miss any of the following, and you end up back in the quagmire.
Leaders must deliver:
- Purpose Excellence. The direction for your team has to be crystal clear and that direction must align with the rest of the organization. If not, then your team and the rest of the organization will be fighting against each other.
- Process Excellence. The way you build or deliver your products and services has to work smoothly and predictably. If not the life of you and your team will be just as unpredictable.
- People Excellence. People must be treated as humans with respect and care. Without a caring environment, you will not have the openness and the oneness required to work toward shared goals. People are not like machines that obey the laws of physics.
Principle:
The enduring principle is that chaos is always the result of misalignment among purpose, people, and process.
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